Award-Winning Estate Agents in Preston: Our Gold and Silver Double at the EA Masters 2026

I'm absolutely thrilled to share that Roberts & Co has won a Gold Award for Sales and a Silver Award for Lettings at the Best Estate Agent Guide Awards 2026/27, presented at the EA Masters in London on 3 November. We've been proud to be award-winning estate agents in Preston and South Ribble for some time, but to win Gold and Silver at the same awards is something really special.

The EA Masters is the biggest night in the estate agency calendar, with more than 1,000 of the UK's leading agents and suppliers in one room. Just being there was a privilege.

These awards don't belong to me. They belong to everyone at Roberts & Co: our negotiators, our lettings team, our marketing team and all the people working behind the scenes, as well as every client across Preston and South Ribble who has trusted us with their home.

A proud moment for Sharon Muncaster

There was another reason for me to be proud on the night. Our Sales Manager, Sharon Muncaster, was shortlisted for Best Sales Manager in the EA Masters People Awards.

Being named on a national shortlist is a fantastic achievement, and for anyone who has worked with Sharon, it will come as no surprise. I've seen her years of dedication, hard work and genuine care for every client first-hand. She has made a huge difference to our sales team and to the many families she has helped move home.

Sharon, congratulations. It is thoroughly deserved, and I couldn't be prouder of you.

How the Best Estate Agent Guide is compiled

I want to explain why this matters so much, because the Best Estate Agent Guide isn't a typical industry award. You can't enter it, nominate yourself or pay to win. Instead, the team behind it independently assesses every estate and letting agency in the UK, of every size and business model, against the same strict criteria.

The assessment works in stages:

1. Whole-of-market data analysis. Every residential sales and lettings listing in the UK is analysed, drawn from the property portals, the wider internet and agents' own websites.

2. Measured on what matters to movers. The criteria are based on research with more than 250,000 home movers about what they value most. They include whether a property actually sold or let, how quickly the deal progressed, whether it fell through or made it to exchange or check-in, and how close the final price came to the asking price.

3. Judged against local competitors. Agents are compared on a hyperlocal basis with the other agents working in the same area. A Preston agent is measured against the Preston market, not against London.

4. Customer service tested. The strongest performers then face a customer service assessment, including mystery shopping, where professional shoppers contact agents posing as buyers and renters, plus a review of each agent's website.

Only the agencies that perform consistently well across all of these measures are listed in the guide. A small number of the very best are recognised with Gold and Silver awards, which makes them some of the hardest awards in the industry to win.

That's why this double win means so much to me. Winning Gold for Sales and Silver for Lettings at the same awards shows our team delivers on both sides of the business. Both awards are based on real results for real clients, not on a polished awards entry.

What our awards mean if you're moving in Preston or South Ribble

If you're selling or letting a home anywhere in Preston or South Ribble, I hope our awards give you real confidence in choosing us. We were assessed against the other agents in our own area, on the outcomes that matter most to movers.

For sellers, our Gold Award for Sales recognises our record of getting homes sold, moving sales through to exchange, and achieving prices close to the asking price.

For landlords, our Silver Award for Lettings recognises how well we let properties and look after both landlords and tenants.

For everyone, the mystery shopping element means our customer service has been tested by people posing as real buyers and renters, so you know what to expect when you call us.

Thank you

Community has always been at the heart of how we run Roberts & Co. So I want to say a heartfelt thank you to our brilliant team, to Sharon, and to every client across Preston and South Ribble who has trusted us with their move. You made these awards possible.

Emma Roberts, Managing Director, Roberts & Co

Thinking of selling or letting? I'd love for you to experience our award-winning service for yourself. Book a free valuation with Preston and South Ribble's award-winning estate agents: call us or visit roberts-estates.co.uk to get started.

Frequently asked questions

Who are the award-winning estate agents in Preston?

Roberts & Co is an award-winning estate agent serving Preston and South Ribble. Most recently, in November 2026, we won both a Gold Award for Sales and a Silver Award for Lettings in the Best Estate Agent Guide Awards, presented at the EA Masters.

What is the Best Estate Agent Guide?

The Best Estate Agent Guide is an independent assessment of every estate and letting agent in the UK. It lists only the agents who perform best against their local competitors, and its awards are announced each year at the EA Masters.

How are Best Estate Agent Guide awards decided?

Agents can't enter or pay to win. Every UK sales and lettings listing is analysed on results such as whether homes sold or let, how quickly, whether sales reached exchange and how close prices came to the asking price. The top performers are then mystery shopped and have their websites reviewed.

What does a Gold Award for Sales mean?

A Gold Award for Sales means an agent is among the top-performing sales agents in the country, judged on real results and customer service compared with other agents in the same area.

What is the EA Masters?

The EA Masters is the UK's leading estate agency conference and awards event. More than 1,000 top agents and suppliers attend, and it is where the Best Estate Agent Guide Awards and People Awards are presented.

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